Last updated: 7 November, 2023

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1. Information We Collect

• Directly provided: Any information you submit on our website or provide us directly.

• Automatic collection: Internet protocol (IP) address, login, e-mail address, password, computer and connection metrics, and purchase history.

• Software analytics: Session duration, page interaction metrics, page response times, and browsing methods.

• Personal details: Name, email, password, communication preferences, payment information, feedback, product reviews, recommendations, and personal profile.

 

2. How We Collect Information 

When you perform a transaction on our website, we gather the personal details you choose to share, such as name, address, and email. This data is exclusively used for the purposes mentioned below.

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3. Purpose of Information Collection

• Service delivery and operations.

• Customer support and technical assistance.

• Communication: General, personalised service-related notices, and promotional messages.

• Data aggregation: For statistical insights to enhance our services.

• Regulatory compliance: Meeting applicable legal mandates.

 

4. Handling and Disclosure of Your Data 

Ed Events Community is powered by Wix.com. They furnish the digital platform enabling us to offer you our services. Wix.com hosts your information using secure servers shielded by firewalls.

4.1. Third-Party Sharing Commitment
We value your privacy and trust. To uphold this, we do not share, sell, or disclose your personal information to third parties outside the operational needs of our platform, such as the functionalities provided by Wix.com.

4.2 Transaction Security
For transactions, Wix.com's payment gateways comply with PCI-DSS standards, upheld by the PCI Security Standards Council, a collaborative of brands including Visa, MasterCard, American Express, and Discover. This ensures your credit card information's safe processing.

 

5. Our Communication Methods 

We may get in touch for reasons related to your account, disputes, due fees, surveys, company updates, or enforcing agreements and laws. We utilise mediums like email, phone calls, text messages, and physical mail for such interactions.

 

6. Cookies and other tracking tools 

Our platform employs tracking cookies and tools, in association with services like Zoho, to enhance and monitor user interactions and experiences. These cookies help us understand user behaviour, making our platform more intuitive and efficient. Users have the option to disable these cookies through their browser settings, though it may impact the website's full functionality.

 

7. Member Profiles

7.1. Profile Creation
As a member of Ed Events Community, you have the option to complete a personal profile. This can include information about yourself, your interests, skills, or any other details you choose to share.

7.2. Profile Privacy Settings
For enhanced privacy control, members can set their profiles to be either public or private.

• Public Profiles: Information you add to a public profile is visible to all visitors and members of Ed Events Community. Be cautious and thoughtful about the information you share in this setting.

• Private Profiles: Choosing a private setting ensures your profile details are concealed and only accessible by you and the platform administrators. This is the recommended setting if you wish to maintain a higher level of privacy.

We prioritise the security and confidentiality of our members' data. Any changes to profile privacy settings can be made directly in the member's account settings or by contacting us.

 

8. Opting Out 

If you prefer us not to process your data, please reach out via our contact form.

 

9. Updates to Privacy Policy 

This policy might undergo changes, so frequent checks are recommended. Significant modifications will be highlighted here, ensuring you're always informed about our data handling practices.